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Care 24/7 Moves to Nashville

Huy Nguyen, MD

Company Shifts Focus to MACRA, Population Health

Last month, officials with Care 24/7 announced a relocation from Knoxville to Nashville as the provider of care coordination services shifts its focus to MACRA-preparedness and provider-based population health management. In concert with the move, the company recently added two value-based care experts in an expansion of its management team.

The company's core services will remain the same and include Chronic Care Management (CCM), Transitional Care Management (TCM), and Annual Wellness Visits (AWV). These services, which help providers bill for additional revenues, will now fit into a larger quality reporting system as mandated by MIPS and APMs.

Huy Nguyen, MD, co-founder and executive board chair, plans to centralize all Care 24/7 operations in Nashville to ensure maximum clinical oversight and a streamlined organizational structure. The news came as a report released by AMA/KPMG (see related story) reveals that many primary care physicians still feel woefully unprepared for MACRA, with 90 percent of surveyed physicians finding reporting requirements confusing and burdensome.

Nguyen, an emergency physician by training, said he is pleased to refocus his team on the broader value of provider-based population health, which he sees as "an exciting opportunity to help providers understand and achieve the value and potentially large returns that come from fully leveraging new value-based CMS regulations. This 'New Model' can seem disruptive and overwhelming, but I see it as an incredible opportunity to get providers to act increasingly like insurers - identifying and mitigating risk - and to get patients to gain insight into their health and better comply with their care plans."

The company also recently hired Keith Rye as chief strategy officer and promoted Holly Clark to chief operating officer.

"We are excited to be part of the dynamic Nashville healthcare ecosystem," Nguyen said. "U.S. healthcare is in need of innovation and entrepreneurship, and Nashville is its incubator."


Care 24/7


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APM, Care 24/7, Huy Nguyen, MACRA, MIPS, Population Health Management, Valube-Based Care
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