Nashville — RevSpring, the leading provider of healthcare engagement and payment solutions, today announced an extensive new partnership with Azalea Health, the leading provider of cloud-based healthcare IT solutions and services for community-based healthcare providers and patients, which fully integrates Azalea Health’s platform with RevSpring’s market leading PersonaPay™ patient payments portal, merchant services and billing engagement solutions. Azalea Health now offers its providers a full-service solution to drive increased patient satisfaction, reduce administrative work, and lead to faster and more efficient patient payments and processing.
Azalea Health customers automatically benefit from RevSpring’s industry leading billing engagement services for patient statements as part of RevSpring’s new preferred vendor status with Azalea, as well as automated inbound payments using Interactive Voice Response (IVR) and Text-to-Pay, which allows patients to pay anywhere from their phone with just a few clicks.
“This new partnership provides an important expansion of RevSpring’s mission to deliver more value to providers and their patients,” said RevSpring CEO Scott MacKenzie. “We are delighted to collaborate with a company that shares our commitment to patient satisfaction, state-of-the-art technology and the reduction of administrative hassles.”
“Azalea’s provider-first platform will now further maximize positive outcomes for patients and providers,” said Azalea Health CEO Baha Zeidan. “Thanks to this comprehensive collaboration with RevSpring, our growing network of providers and their patients gain access to the most sophisticated technology solutions available today. Best of all, this streamlined and integrated solution is full-service and allows our customers and their patients to remain in the Azalea platform for ultimate convenience and a better overall experience.”
Other key features of PersonaPay and its Merchant Services include:
- Automated settlement-based reconciliation that cuts manual reconciliation time in half
- Simplified and streamlined underwriting, which eliminates the need for multiple vendors to process patient payments and related merchant services
- Personalized payment plans to fit each patient’s needs
- Deviceless Payments to allow customer service and front-line staff to securely take payments over the phone and in person without any access to private patient credit card or banking information
- A wide array of payment methods, including Apple Pay® and Google Pay™
RevSpring and Azalea Health share a strong commitment to collaboration that provides a better, more robust and easier overall patient engagement experience.