Just in time for enrollment season, Cigna has taken some of the legwork out of the claim process for customers. Those with both group short-term disability coverage and group critical illness or accidental injury voluntary benefits now only need to file a disability claim to trigger both policies.

Here's how it works: If a customer files a short-term disability claim, it is automatically reviewed to determine if it could also be a payable accidental injury or critical illness claim. Then, Cigna initiates the accidental injury or critical illness claim. This saves our customers time and effort when they're typically focused on recovery.