Revenue Cycle Rounds



Revenue Cycle Rounds | Revenue Cycle Management, HST Pathways, Waystar, AccuReg, EngageCare, HFMA, Healthcare Financial Management Association, Rodney Adams, Katie Tarr, Scott Mertie, Kathryn Topper, Clint Jones

HST Pathways, Waystar Enhance Partnership for Improved Revenue Cycle Management

This spring, HST Pathways, a leader in cloud-based software systems for surgical centers, announced a partnership with Waystar, a leading provider of healthcare payments software, that will further simplify the revenue cycle management process for outpatient surgery, improve ease-of use for ambulatory surgery center (ASC) staff, and expedite the turnaround time for payments.

As part of the partnership, HST Pathways and Waystar are developing a series of enhancements to automate tedious tasks, remove inefficient touches, and drive HST workflows with actionable data and intelligence to minimize manual data entry and risk of human error. End users clients will gain improved revenue cycle technology integration, with enhancements to critical processes for eligibility, estimation, payer and patient payments.

"We have been working together with Waystar for nearly a decade with proven success. This enhanced partnership will allow us to further align our technology offerings by improving integration, user experience, and automation" said Tom Hui, CEO and founder of HST Pathways, which currently provides practice management software for over 1,300 ASCs across the country and recently moved its headquarters from California to Nashville.

"Getting payments processed quickly is critical at this point in time, as surgery centers and clinics bounce back from the challenges they faced with COVID-19 elective procedure shutdowns. These new points of integration between Waystar and HST Pathways will further streamline workflows to make revenue collection simpler and faster," added Ric Sinclair, Waystar's Chief Commercial Officer.


AccuReg EngageCare™ Earns Top Spot in Patient Access Solutions

AccuReg, a leader in front-end revenue cycle intelligence, has been ranked first for the fourth consecutive year among patient access solutions providers according to the influential 2021 Black Book Research Survey. Black Book Research surveyed nearly 2,300 hospital and health provider chief financial officers, vice presidents of finance and RCM, controllers, business office managers, analyst staff, consultants and directors and physician practices to determine the top-performing vendors among in-demand financial software systems.

This spring, AccuReg launched EngageCare™ - a single platform that integrates and automates patient access with digital intake and engagement. Developed by listening to what both patients and providers said they needed, EngageCare is an intuitive experience that helps deliver safe, personalized patient visits while optimizing the front-end of the revenue cycle to prevent denials, increase net revenue and decrease costs.

From appointment reminders, online self-pre-registration, digital check-in and virtual waiting rooms to automated registration auditing, benefit-level eligibility validations and accurate price estimates and payment capture, EngageCare utilizes one platform for patient access, digital patient intake and engagement. Providers report EngageCare has been critical to improving patient and staff collaboration, safety and satisfaction, while increasing net revenue, delivering accurate cost estimates and convenient payment options, improving the financial experience for patients and helping hospitals, health systems and clinics fully collect revenue they have earned.

"This has been a pivotal year for our company as we launched EngageCare to provide our customers the digital experience patients expect while championing the benefits of shifting focus to the front-end of the revenue cycle," said Paul Shorrosh, AccuReg CEO and Founder. "EngageCare stands out by consolidating multiple vital functions and disparate vendor systems into one integrated solution that complements EHRs by ensuring data integrity and revenue capture from both patients and payers."

Earlier this year, AccuReg was named 2021 'Best in KLAS®' for patient access. The company has offices in Nashville, Orlando and Mobile, Ala.


HFMA Installs New Board

In June, the Healthcare Financial Management Association (HFMA) Tennessee Chapter announced the induction of new executives into office for its 2021 - 2022 term.

"We are in a pivotal moment in healthcare and I am confident with the strategic direction of our leadership, we will meet the ever-changing needs of our industry's landscape," said HFMA President Rodney Adams, associate administrator of Finance at Williamson Medical Center. "By equipping our members with education and practical tools, we can help them lead their organizations, and in turn, move healthcare forward."

Buffy Loveday, vice president of Strategic Development at CarePayment, was elected chairperson. Nashville's Katie Tarr, shareholder in the Healthcare Valuation Division at LBMC, is president-elect.

Other elected officers from Middle Tennessee include Kathryn Topper, consulting contract analyst at HCA Healthcare, who is serving as the organization's treasurer; Franklin-based Clint Jones, vice president for Business Development at AccuReg, who is serving as west district vice president; and Scott Mertie, president of Kraft Healthcare Consulting, who is the middle district vice president for HFMA.

"The Tennessee Chapter is uniquely positioned in the heart of our nation's health services ecosystem to prepare for the immediate and long-term implications of COVID-19," said Buffy Loveday. "I am grateful for these new additions and their guidance in furthering our mission to lead the financial management of healthcare through this unprecedented time."

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