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Surprise Medical Billing Debate


AMA: Surprise Billing Legislation Will Hold Patients Harmless Despite Contrary Claims

July 24, 2019 - The American Medical Association said today that insurers are intentionally muddying the waters about the impact of surprise billing legislation - a bipartisan compromise designed to protect patients - approved recently by the House Energy & Commerce Committee.

America's Health Insurance Plans (AHIP) and others have incorrectly suggested that the bill would increase the financial burden on patients, ignoring the fact that the legislation uses the same approach for protecting patients from unanticipated coverage gaps as other proposals that were publicly supported by the industry.

"AHIP's angst apparently results from the fact that the 'baseball style' arbitration adopted by the Committee, like New York's successful system, would allow an independent third party to determine whether the plan's payment amount or the provider's bill represents the most appropriate resolution for certain claims," the letter said.

The full text of the letter is below:

Dear Chairman Pallone and Ranking Member Walden:

Congress is currently engaged in an important debate over protecting patients from unanticipated medical bills received in situations where no in-network physician was available to provide necessary care. In situations where a coverage gap occurs and patients unknowingly or without a choice receive care from an out-of-network physician or other provider, all stakeholders agree that patients should be held harmless for any costs above their in-network cost-sharing, and that patients should be completely removed from any payment disputes between their health insurance company and their physician or other health care provider.

Stakeholder positions diverge, however, once the overriding goal of protecting patients is addressed, with some seeking to obtain market-disrupting financial advantage through deceptive claims and advertisements.

One of the concepts being considered is the provision of an independent dispute resolution (IDR) or appeals process to resolve questions of appropriate payment amounts by health insurers when no agreement can be reached with the physician who provided the care. Such models have been successfully implemented in several states and are a proven solution to resolving these disputes while fully protecting the patient. In fact, despite political advertisements stating otherwise, the patient is in no way involved or affected by a decision by either party to engage in the IDR process.

Last week, the House Committee on Energy and Commerce reported the "No Surprises Act" as part of a broader package of bills. During that mark up, the Committee adopted an IDR process as a backstop should the bill's underlying payment methodology not result in a resolution that is acceptable to both parties. While there are additional improvements that can be made going forward, the American Medical Association commends the Committee for this important step toward maintaining balance in the health care marketplace.

It is discouraging, however, that America's Health Insurance Plans (AHIP) declared that the Committee's actions would allow providers to "price gouge patients." This is a clear mischaracterization of the actions taken by the Committee. Under the Committee's bill, no patient who receives a surprise bill would be obligated to pay more than if they received care by an in-network provider--identical to the protection provided by a previous version of the bill supported by health plans. AHIP's angst apparently results from the fact that the "baseball style" arbitration adopted by the Committee, like New York's successful system, would allow an independent third party to determine whether the plan payment amount or the provider bill represents the most appropriate resolution to the claim. This mischaracterization of the Committee's actions is doubly confusing because the language adopted by the Committee is still heavily skewed to the benefit of health plans.

These views are clearly not shared by all health plans, however. Health plans in New York have spent much of the year advocating for an expansion of New York's system to additional providers, with the New York Health Plan Association (NYHPA) noting in a May 17 release its support for the proposal to expand the IDR system to hospitals. NYHPA stated that the proposal "Takes a balanced approach to address the issue of out-of-network emergency services, requiring hospitals to utilize the IDR process in the same manner that out-of-network physicians must follow, prohibiting balance billing by hospitals for emergency room services and holding the consumer harmless."

In Texas, where baseball style arbitration was adopted earlier this year, Blue Cross Blue Shield of Texas declared that "Texas now boasts the nation's strongest laws to shield patients from surprise bills." In the July 16 statement, the CEO of BCBS of Texas went on to call the bill "milestone legislation" and "courageous" and suggested that it should "serve as a beacon for other states looking for an answer to the issue of balance billing."

Others, such as the Blue Cross Blue Shield Association, have criticized the proposed IDR process as "cumbersome." To the contrary, the New York process essentially involves visiting and filling out a two-page form. This contrasts with the often voluminous filing requirements necessary for physicians and other providers to obtain prior authorization from many health plans just to provide covered benefits to their patients needing health care services and prescriptions.

The actions of the Committee on Energy and Commerce are an important acknowledgement that the Committee's original proposal will benefit by adding a backstop process should the underlying methodology fail to arrive at a resolution that was fair to both parties. The Committee took no action that in any way weakened the crucial patient protections enshrined in the original proposal. It is a critical step and we look forward to working with Congress to further refine this key element of the bill as the process moves forward.


James L. Madara, MD

Matt Eyles, president and CEO of America's Health Insurance Plans (AHIP), issued this statement following the arbitration amendment that will be offered to the bipartisan Energy & Commerce legislation to address surprise medical bills (H.R. 3630):

"No patient should receive a surprise medical bill from a doctor they did not choose - or didn't even know treated them in the first place. Unfortunately, this amendment takes a significant step backward. It protects the profits of a small but politically influential group of providers, not patients.

"We strongly oppose the inclusion of arbitration because it does not solve the problem of surprise medical bills. It increases the financial burden on everyone with coverage, increasing patient premiums and driving up the cost of health care. The arbitration proposal allows private-equity firms and certain providers to price gouge patients and then shifts the final decision to a "third party". This process introduces new bureaucracy and red tape into the system, with costs to hardworking taxpayers exceeding $1 billion.

"Independent experts, employers, health insurance providers, consumer groups, labor unions, and patient groups agree: arbitration is not the solution. Only one group wants arbitration: specialty doctors and the private equity firms with a stake in their financial success. Not because it's the right approach or about patient care, but because it's better for their bottom line.

"The only solution to protect patients - according to most Republicans and Democrats and industry experts alike - is to establish a fair, competitive benchmark based on locally negotiated rates between doctors and health insurance providers, with no need for arbitration.

"Today, too many American families are struggling to pay an unexpected medical bill. We urge Congress to reject this amendment and focus on real solutions that will protect patients from surprise medical bills, establish rates negotiated by the free market, preserve plan networks that deliver high quality care, and bring down health care costs for every American."

AMA Reacts to Energy and Commerce Markup of Surprise Billing Legislation

"The American Medical Association remains committed to protecting patients from surprise bills. We appreciate the work by Energy and Commerce Chairman Frank Pallone, ranking member Greg Walden, Rep. Raul Ruiz, M.D., and Rep. Larry Bucshon, M.D., and others to add an appeals process for resolving out-of-network payment disputes. This addition represents progress. While we continue to have concerns with elements of the legislation, we remain committed to working with all committee members to secure further improvements to protect patients, preserve access and foster fair payments for out-of-network services."

ACEP Statement on House Energy and Commerce Markup of Surprise Billing Legislation

The American College of Emergency Physicians (ACEP) issued the following statement in response to today's Energy and Commerce Committee markup:

"We are pleased that the Energy & Commerce Committee is recognizing the value of including an independent dispute resolution (IDR) process as part of a surprise billing solution. The amendment from Representatives Ruiz (D-CA) and Bucshon (R-IN) that was voted on today is a big step in the right direction. Despite the life-saving treatment provided to millions of Americans each day, the median in-network amounts for an emergency physician's services are almost always less than $1,250.

In order to ensure access to emergency care is protected, the qualifying threshold for using IDR must be lowered, or that process will remain out of reach on over 99% of the services provided by emergency physicians. We look forward to continuing to work with Congress on achieving a balanced approach."


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