Archives     Advertise     Editorial Calendar     Subscribe     Contact Us    


Tips & Traps: Expert Insights from NMGMA Leadership


 

NMN: What is a common operational trap practices should avoid?

Holland: Process over people is a common hurdle we forget about. Focusing on process and forgetting relationships will doom even the best idea. Remembering people over process helps achieve broader buy-in when it comes to implementing new strategies and initiatives. Never forget to plan for your people, especially the most strategic or challenging ones. Know who are staff leaders - and that's not necessarily the people with the highest titles - and engage those people in the planning and implementation process.

Watkins: With the shifting healthcare environment, practices should analyze and assess efficiencies on a regular basis. This analysis and assessment should include the entire practice, from the point of initial contact by a patient to the final payment. Measure the practice's performance to benchmarking data and by trending performance over time for comparison. Eliminating inefficiencies, whether through implementation of new technology or other modifications, should result in improved productivity, as well as increased patient experience. Productivity, efficiency and patient experience are the keys to a financially stable practice.


NMN: What's the best tip to share with a new practice manager?

Watkins: Communication and culture are essential to an effective team and productive work environment. Be available to physicians and staff. It is as important to listen as it is to share information. Set the example for others by your interactions, inquiries and listening.

Holland: Never stop learning. Healthcare is constantly changing and evolving, and operations professionals have to be able to change along with the industry, whether that's understanding new regulations or rethinking patient engagement strategies. We expect our providers to practice evidence-based medicine, and we should expect our administrators to practice evidence-based management. The only way to do this is to continue learning.

The best way to stay on top of the changing landscape and to adopt best practices is to get involved with a professional organization. Nashville is really lucky to have strong organizations supporting providers and industry professionals. For practice managers, NMGMA is an unbeatable resource for education, career development, networking and gaining insight into addressing common issues. I hope practice managers from across the area will join us for a meeting to learn what NMGMA is all about. We typically meet the second Tuesday of the month. Those interested in learning more, can visit us at nashvillemgma.org or reach out to me directly at 615.772.3063 or jimmie.holland@hcahealthcare.com to attend an upcoming meeting as a guest.

WEB:

NMGMA

 
Share:

Related Articles:


Recent Articles

Alexander Visits Neighborhood Health at East Side in Nashville

VIDEO of United States Senator Lamar Alexander (R-Tenn.) visiting the Neighborhood Health at East Side health center in Nashville, where he learned more about what the center is doing to provide access to health care services in urban, underserved areas of Nashville.

Read More

AMA Grants MycoDART CPT Code For Its Life-Saving Test

MycoDART, Inc., developer of proprietary DNA tests, announced its second patented assay has been granted a CPT code from the American Medical Association.

Read More

Low-level Alcohol Use Increases Miscarriage Risk

Women who consume alcohol during pregnancy -- even in small amounts -- have a 19% greater risk of miscarriage than women who don't use alcohol, according to a new study by Vanderbilt researchers.

Read More

Beating the Odds

Vanderbilt Children's Hospital researchers play key role in groundbreaking study.

Read More

Hot Topics in Healthcare Law

Never a dull moment ... the highly regulated nature of the healthcare industry keeps America's health lawyers hopping.

Read More

Vanderbilt Children's New Program Leaders, Rankings

Monroe Carell Jr. Children's Hospital at Vanderbilt has recently welcomed new leaders to oversee specialty programming and again been recognized nationally in multiple specialties.

Read More

Insuring Kids

Local experts offer insight over ongoing coverage concerns for Tennessee children

Read More

Services for Mom & Baby Expanding at TriStar Centennial

Innovative initiatives at TriStar Centennial designed to keep mom and baby safe, together.

Read More

Another Option to Address Pediatric ADHD

NeuroSigma recently received FDA clearance for the first device to treat pediatric ADHD, offering providers, patients and parents a new alternative to medication.

Read More

Back to School Reminders for Patients & Providers

Back-to-school season is here, and it's a great time to talk to patients and parents about starting off the year with healthy habits

Read More

Email Print
 
 

 

 


Tags:
Jimmie Holland, Laura Watkins, Medical Practice, Nashville Medical Group Management Association, NMGMA, Practice Management, Professional Development
Powered by Bondware
News Publishing Software

The browser you are using is outdated!

You may not be getting all you can out of your browsing experience
and may be open to security risks!

Consider upgrading to the latest version of your browser or choose on below: