Middle Tennessee has a booming healthcare industry, which is rapidly changing and becoming more electronic than ever. Peak 10 helps companies host and manage their critical data and has more than 70 healthcare customers in Nashville alone. Among the diverse group of healthcare companies we serve, many are actively implementing projects to take advantage of the EMR stimulus incentives and are seeking our reliable solutions and support. They are in need of a secure hosting solution for their software and storage capabilities for medical records that adhere to regulatory compliance requirements. When looking at IT service providers for hosting, IT management and backup services, there are several important points for healthcare companies implementing EMR solutions to consider:

• Security

• Availability

• Scalability

 

The provider must meet the stringent regulatory compliance requirements such as HIPAA, HITECH, have hardened storage with multiple layers of physical security, and perform background searches on employers with access to such records.

 

Peak 10 performs these duties while enabling customers to focus on their core business instead of monitoring and responding to network disruptions caused by both internal and external attacks, human error and the demands of regulatory compliance. This high level of security monitoring occurs 24/7/365 thanks to Peak 10’s veteran engineering and support team.

 

Many EMRs have to remain available for many years or even decades. As technology changes, the records may have to undergo various audits to ensure they remain up-to-date with changing industry standards and regulated storage rules over time.

 

Peak 10 delivers the industry’s most comprehensive and flexible suite of managed storage solutions. We will back up customer data to disk and tape on Peak 10 hardware, manage data backup on customer provided hardware, rotate tapes and manage customers’ backup libraries or replicate data to alternate sites.

 

The most reliable scenario for ensuring availability of medical records in terms of data storage is implementing a redundant backup site. Peak 10 owns and operates 18 data centers in the US and we ensure that a company’s applications and data are live and available at any given time. Peak 10 has a robust portfolio of backup services that include:

• Critical data backed up to a geographically remote data center

• Data sent over secure private lines

• Backups automated to ensure timely and complete data transfer

• Critical data available for fast restore

• Compliancy with regulations such as HIPAA, Sarbanes-Oxley and Graham-Leach-Blilley.

 

Outsourcing data storage to Peak 10 can dramatically decrease costs and improve EMR availability and security.

 

Because patient databases can become very large over time, the amount of available storage required to support EMRs should be scalable.

 

Peak 10’s private cloud computing solutions deliver on-demand access to the scalable storage. We have a strong focus on the security of customer applications and data, and therefore have very stringent security standards for our cloud platform.

 

An IT service provider that can meet and exceed all of these requirements would be the perfect fit for companies looking to implement EMR solutions. Peak 10 guarantees data security, integrity, longevity and scalability. Having worked with a growing number of healthcare companies, Peak 10 understands the industry’s challenges and special IT requirements. Peak 10 has the financial stability, geographic diversity and technical strength of a large organization and the service level and market commitment of a local business. Customer service and support is at the very foundation of our business philosophy and corporate mission. We combine our world-class facilities and complete array of managed services with localized engineering and support to build lasting, mutually beneficial customer relationships.

 

For additional information on how Peak 10 can help healthcare companies with their IT needs, contact Peak 10 Nashville at (615) 254-8324.